My Blog
Shopping Basket
Your Basket is Empty
Quantity:
Subtotal
Taxes
Delivery
Total
Blog
Don't Keep Your Practice Hanging By Not Collecting Copays & Deductibles At The Front Desk!
| Posted on 18 June, 2012 at 20:08 |
Your medical practice cannot afford to allow patients to be billed for their copayments and deductibles. Did you know it is illegal to routinely waive deductibles and copayment amounts? Most insurance carriers do not tolerate this practice because it is a breach of contract. They may view it as giving a patient a discount and making the insurance company pay 100% of the fee. If audited, the federal government can assess penalties for not colelcting deductible payments for patients see with Medicare benefits. However, if deductible or copayments are waived for legitimate reasons on a case-by-case basis, and documentation stating the reason for the waiver appears in the patient's file, there should not be any problems. Deductibles and copayments should be collected at the time of service, and copayments should definitely be collected prior to being seen by the physician. When making the appointment with the patient, it is essential to get the patient's health insurance information. At the time of scheduling, the scheduler should remind the patient that all copayments and deductibles are due at the time of service. Before the patient sees the physician, the front office should say "Mr. Smith, as you know your plan requires a copayment of $xx.xx or x%. How would you like to pay?" One to two days prior to the patients' appointment, reminder calls should be made. The reminder should include: the date and time of the appointment, plus any copayment and/or deductibles due at the time of service. Most office visit copayments are too small to merit sending out statements. This is a very costly method of collection, especially if the patient refuse to respond or remit payment and numerous statements are sent. It is best to make every effort to collect copayments and deductibles at the time of service plus reserve sending follow-up statements (via mail) for any patient responsibility stated on the Explanation of Benefit (EOB). If your practice is not already set-up, consider offering credit card payments to your patients (i.e., Visa, MasterCard, Amex, and Discover). |
Categories: Summer 2012
Post a Comment
Oops!
The words you entered did not match the given text. Please try again.
32 Comments
Reply
Gerardo Braedon
13:18 on 18 October, 2012
Everything seems to me very formalities though credit card payment option is really exceptional as well. Thanks!
Reply
credit card processing
7:41 on 27 December, 2012
Wonderful blog it is! The thing is that whatever you have discussed in this blog about the deductible and co payments all are very informative as well. So keep it up! Thanks
Reply
Credit for small business
6:01 on 5 February, 2013
Nice post.Thanks for sharing this valuable information.Carry on
Reply
www.replicahorlogeskopen.nl
8:23 on 2 March, 2013
Statistically, 30% of all medical practices' income is lost due to improper coding, under-pricing, missed charges, or denied claim. That's right, you could be losing our on 25% or higher of billable dollars
Reply
check words
8:54 on 2 April, 2013
Deductibles and copayments should be collected at the time of service, and copayments should definitely be collected prior to being seen by the physician.
Reply
essay writer for hire
10:16 on 10 April, 2013
In some courses, majority of a student's final grade depends on the quality of the custom academic essays he or she submits.
Reply
Replica Franck Muller Casablanca For Sale Watches
3:02 on 16 April, 2013
There is a growing tendency for most people in the salary to own our first-class Replica Franck Muller Casablanca For Sale Watches which have high cost-effects.
Reply
aaa replica watches
12:06 on 18 April, 2013
splendor about Penang and its many wonders. Penang has many
Reply
fake oakley sunglasses
9:20 on 7 May, 2013
There's the moving news you've written.Hope you like mine,too!
Reply
DVDs for Sale Online
8:30 on 13 May, 2013
majority of a student's final grade depends on the quality of the custom academic essays he or she submits.
Reply
red bottom shoes
6:45 on 21 May, 2013
One has to find the right service to get their leather lounges clean along with its accessories and the other pieces of the furniture.
Reply
emmybello
13:43 on 22 May, 2013
I and also my guys ended up checking the nice guides from your web blog and then before long developed an awful feeling I never thanked the blog owner for those techniques. All the young men are already totally passionate to read all of them and have honestly been using those things. I appreciate you for genuinely really kind and also for deciding upon this form of fine tips most people are really needing to understand about. Our honest apologies for not expressing gratitude to sooner.
Reply
christian louboutin shoes
4:51 on 23 May, 2013
Don't Keep Your Practice Hanging By Not Collecting Copays & Deductibles At The Front Desk! ptxbfjnr http://onthelevelinc.com/pumps.html nrvzdhd christian louboutin outlet bfjnrvz http://onthelevelinc.com/pumps.html txaeimqswaeimq http://www.elzanne.fr/ koswaei sac longchamp cgkoswa http://www.elzanne.fr/ bfjnrvztxbfjnr http://onthelevelinc.com/uk/mulberry/ lptxbfj mulberry outlet uk klmkcei http://onthelevelinc.com/uk/mulberry/ ycgkoswquycgko http://www.vaiarelli.it/ ptxbfjn burberry borse outlet hlptych http://www.vaiarelli.it/ zdhlptxzdhlptx http://suvcwaz.org/celinebag/ quycgko celine luggage tote imquych http://suvcwaz.org/celinebag/ imquycgzdhlptx http://www.absynet.fr/ rvzdhlp longchamp pas cher txbfjn http://www.absynet.fr/ hloswagkosws http://www.diving-tenerife.co.uk/ ycgkos mulberry outlet quycgk http://www.diving-tenerife.co.uk/ ptxbfjhlptxb http://www.kingdomofsmiles.com/ zdhlpt christian louboutin sneakers ycgkos http://www.kingdomofsmiles.com/ mquycgeimquy http://mirtg.com/ dhlptx christian louboutin uk rvzdhl http://mirtg.com/ jnrvzejnrvzd http://youforweb.it/ aeimqu camicie burberry swaeim http://youforweb.it/ swaeimfjnrvz http://suvcwaz.org/redbottomshoes/ xbfjnr louboutin shoes xbfjnr http://suvcwaz.org/redbottomshoes/ oswaei
Reply
Escorte finnmark
5:26 on 17 June, 2013
Amazing information shared about don't Keep your practice hanging by not collecting Copays & deductibles at the front desk! That was really fantastic and awesome. I like this allocation. Thanks and continue it up the great...
Reply
Geftinat Online
10:20 on 1 July, 2013
That's the very nice post you have shared with us. I really liked it. Please keep sharing more and more information.
Reply
First Aid Training for emergencies
11:53 on 24 July, 2013
You give pretty useful information about practices and its laws. It will be useful for many peoples.
Reply
reverse phone lookup
17:37 on 4 October, 2013
Don't Keep Your Practice Hanging By Not Collecting Copays & Deductibles At The Front Desk!I am not collecting that copays always provide the money on time.thanks for share this details.
Oops!
Oops, you forgot something.